Direct Debit - Crystal Payroll's Policies and Guidelines

Crystal Payroll accept Direct Debit forms to assist in providing the most efficient processing of payroll and are rated as a 'Preferred Initiator' by all NZ Banks. 

Being a 'Preferred Initiator' means that we are an organisation that is trusted by the Banks to deduct direct debits without the need to provide your Bank with a signed Direct Debit authority form - however we are still required to hold your original authority in the event there is a dispute.

You can download our Direct Debit Form here.

Please complete and sign the form then either fax it to us on: 09-4800149 or email a scanned copy to accounts@crystalpayroll.co.nz

What may we use the Direct Debit Authority for?

You can choose to provide us with the authority to directly debit any or all of the following:
 
  1. Monthly PAYE, (this is mandatory if we have been appointed as your PAYE Intermediary)
  2. Employees Pay, (this would be necessary if we manage the paying of your employees on your behalf
  3. Payment for Crystal Payroll invoices (i.e. your annual licencing fee, or monthly service add-ons, or bank fees, etc.


 

PAYE Direct Debit Policy (for PAYE Service customers)

We will debit your Company's PAYE from your account three working days prior to the IRD's monthly due date. This is the latest possible date we can action the direct debit and ensure that all parties are protected appropriately from payment reversal and/or late fees.

Basic Bureau and Full Bureau Service Customers Direct Debit Policy 

When we received a new Direct Debit Form from any new Bureau Customer (where we manage both your PAYE and paying your staff) we may require that you make your initial payment(s) manually by funds transfers, depending on your payroll frequency, prior to activation of your direct debit. This protects both parties from the possibility of direct debit payment reversal.

Weekly pay runs: We will require manual funds transfers for your first three pays 
Fortnightly pay runs:  We will require manual funds transfers for your first two pays
Monthly: We can action your direct debit from the first pay run, but will need to direct debit the funds three working days prior to the payment date, not including the day we direct debit (i.e. if you wish to pay the wages on Thursday, then we need to direct debit the funds on Monday)

Following this initial period we will direct debit your approved account for the combined full amount of Net Employee Pay and applicable PAYE for every pay run. This will occur either 1 or 2 days before each pay runs pay day.

Letter of Credit

Basic Bureau & Full Bureau Service:  Required if Gross Wages per pay period is over $20K or payroll processing and payment falls on the same day. 
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