Crystal Payroll Help Centre
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COMPANY SETTINGS

General Payroll Settings
Company Leave Settings
Overtime Pay Rates
Advanced Settings
Cost Centres
Integration (Import & Export Data)
Company File (Contact Details)
Company Users (Set Up & Edit)
Seasonal Worker Superannuation Administration Service
How to Set Up Multiple Pay Frequencies

EMPLOYEE SETTINGS

Managing Employee Details
IRD No & Tax Code
Payment Method
Entitlement Settings (Leave)
Default Working Hours
Default Pay Rate
Overtime Settings per Employee
Entitlement Details (Leave Given)
Child Support Deduction
KiwiSaver Deduction
Regular Allowances
Regular Deductions
Arrears Payment Deduction
Payroll Giving Deduction
Provide Online Access
Process an Employee Termination
Reinstate/Undo Employee Termination
Employee Documents
Employment Detail Dashboard
How to Set Up a Contractor
How to Update an Employee's Four Weeks Entitlement

PROCESS A PAY

Complete a Timesheet
Enter Other Income
Enter Irregular Allowance
Enter Irregular Deduction
Enter a Cash-up Entitlement
Enter Extra Pay (Discretionary Bonus)
Enter a Withholding Payment
Choose to Approval All
Reviewing Take Home Pay
Reviewing Leave Entitlements
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Managing Employee Future Leave
Calculating Leave Pay Rates
Process a One-Off Pay
Create a New Pay Period/Pay Period in Advance

How to Manage Public Holidays
Manage Public Holidays Falling on Weekends
How to Process Piece Rates
How to Set Up Multiple Jobs
Paying Employees

REPORTS

Available Reports
Certificate of Earnings

FREQUENTLY ASKED QUESTIONS

Quick Qs & As
How to Assign a Half Day Off
How to Process ACC 1st Week & ACC Paid Leave
How to Alter a Previous Pay Period
How to Opt-Out from KiwiSaver
How to Authorise an Accountant
How to Record Parental Leave
Minimum Employee Rights during Annual Shutdowns
Annual Leave Settings - In-depth overview
How to Manage COVID-19 Payments
The Different Types of Income
How to Enter Leave Balances
How to Set Up Sick Leave for an RSE Worker
How to Pay an Employee for an Annual Shutdown When They Have Been Employed for Less than One Year

CRYSTAL TIMESHEETS ADD-ON

About Crystal Timesheets
Crystal Timesheets Set Up
Employee Enters Timesheet
Employee Enters Leave Request
Employee Enters Allowance Request
Manager Approves Timesheet
Manager Approves Leave Request​
Manager Approves Allowance Request​

HUMAN RESOURCES MANAGEMENT MODULE

About the HR Management Module
How to Enable the HR Management Module
Work Permit Management
Contract Review Management
Performance Review Management
Future Development Management
Learning & Training History

Pop-Up Reminders

MY ACCOUNT

My Account Balance (Invoice List)
View our Trust Fund Account
Account and Bank Documents guide
Service and Licence Agreement

API (Only relevant for Software Developers)

API Registration (1st Step)
API Documentation (2nd Step)
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CONTACT US

Our Learning and Development Team may be contacted, during business hours, should you need further assistance. You can reach the team from 9:00 a.m. to 5:30 p.m. Monday to Friday, but note that we are closed on public holidays.

Email: support@crystalpayroll.co.nz
Call: 09 480 0123 Extension: 1